Returns & Exchanges
We want you to be completely satisfied with your Industrie purchase, which is why we offer a 30-day return window for all full-priced items. Please ensure all garments are unworn, unwashed, and have the original tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely pack your garments in their original packaging, ensuring all labels and swing tags are intact to qualify for a refund or exchange.
- 3.Post Your Parcel
Print your generated shipping label, attach it to the front of your package, and drop it off at any authorized post office or collection point.
- 4.Receive Your Refund
Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.